Jo is the Deputy Director of Communications at Heathrow and oversees Government Affairs, Policy and Media strategy for one of the world’s busiest airport. No day was ever the same at Heathrow prior to COVID, but even less so now as the aviation sector was first hit and will be last to recover by the crisis. Putting bio-security at the heart of passenger travel and restoring confidence, will be as big a job for the team as maintaining support for expansion, which remains Government policy. Joining Heathrow four years ago, the team has since been awarded In-house Team of the Year at PR Week awards. Jo joined from McDonald’s where she was Head of Media.